Occupations in the Shade

Causes and conditions for the social and individual appreciation of service occupations

Project Coordination:
TU Dortmund, Department of Labour Sociology
Project life time: 10/2008 – 09/2011

Funded by the Federal Ministry of Education and Research

The project is funded by the Federal Ministry of Education and Research and the European Union (European Social Fund) and in the context of the funding priority "innovation ability in demographic change" and is supervised by the developer at the German Aerospace Center "Work and Services".

Internet: www.berufe-im-schatten.de

Causes and conditions for the social and individual appreciation of service occupations - development of new models and concepts of a practice-oriented support vulnerable service workers in small and medium-sized enterprises to increase pride, productivity and innovation.

The lack of appreciation and recognition, lack of pride in their profession and work is a key barrier to the development of services e.g. in nursing, in hairdressing or retail. Recent research comes to the conclusion that these factors in industry are a major source for performance and innovation in business. That 'source' is under developed in the service sector.